Terms of Service

1. Agreement to Terms

Welcome to MyTeamAI ("we," "our," or "us"), an AI-powered document intelligence platform operated by BishopTech.dev. These Terms of Service ("Terms") govern your use of our website, platform, and services (collectively, the "Service") located at myteamai.com.

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.

2. Service Description

MyTeamAI provides an AI-powered document intelligence platform that enables organizations to:

• Upload and store documents securely in the cloud
• Process documents using artificial intelligence and machine learning
• Interact with documents through AI-powered chat functionality
• Extract insights, summaries, and answers from document content
• Collaborate with team members on document analysis
• Manage organizational knowledge bases

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

3. User Accounts and Registration

3.1 Account Creation

To use certain features of the Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain the security of your password and account
• Update your information promptly when it changes
• Accept responsibility for all activities under your account

3.2 Account Responsibility

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security.

4. Acceptable Use Policy

4.1 Permitted Use

You may use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service:

• To violate any applicable laws or regulations
• To upload malicious content, viruses, or harmful code
• To infringe upon intellectual property rights of others
• To harass, abuse, or harm other users
• To attempt unauthorized access to our systems
• To use the Service for competitive intelligence against us

4.2 Content Restrictions

You agree not to upload or process content that:

• Contains illegal, harmful, or offensive material
• Violates privacy rights or contains personal data without consent
• Infringes on copyrights, trademarks, or other intellectual property
• Contains confidential information you're not authorized to share
• Includes malware, viruses, or other harmful code

5. Payment, Billing, and Refund Policy

5.1 Subscription Plans

We offer various subscription plans with different features and usage limits. Current pricing is available on our website and may be updated from time to time with reasonable notice.

5.2 Payment Processing

Payments are processed securely through Square. You agree to provide accurate payment information and authorize us to charge your payment method for all fees incurred.

5.3 All Sales Final Policy

5.4 White Label Services

Our white label services, including but not limited to source code licensing, branding rights, and business resources, are sold as one-time purchases. These sales are final and non-refundable under any circumstances.

6. Support Services and Response Times

6.1 Support Commitment

6.2 Support Channels

Support is available through:

• Email support ticket system (primary channel)
• In-platform help documentation
• Priority support for Business and Enterprise customers
• Direct access for White Label license holders

6.3 Support Scope

Our support covers platform functionality, account issues, billing questions, and technical guidance. Support does not include custom development, training on general AI concepts, or consultation on business strategy unless specifically purchased as an add-on service.

7. Data Security and Privacy

We take data security seriously and implement industry-standard measures to protect your information. Our privacy practices are detailed in our Privacy Policy, which is incorporated into these Terms by reference.

You acknowledge that internet transmissions are never completely secure, and you use the Service at your own risk regarding the security of information transmitted to us.

8. Intellectual Property Protection

8.1 MyTeamAI Proprietary Rights

8.2 User Content License

By uploading content to MyTeamAI, you grant us a limited, non-exclusive license to process, store, and analyze your content solely for the purpose of providing the Service. We do not claim ownership of your content.

8.3 White Label Licensing

White label licenses grant specific rights as outlined in the separate white label agreement. Such licenses do not transfer ownership of core intellectual property and include restrictions on resale and redistribution of proprietary technology.

9. Disclaimers and Limitations of Liability

9.1 AI Accuracy Disclaimer

While our AI systems are designed to provide accurate and helpful responses, we do not guarantee the accuracy, completeness, or reliability of AI-generated content. You should verify important information independently.

9.2 Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or technical issues.

9.3 Limitation of Liability

10. Indemnification

11. Termination

11.1 Termination by You

You may terminate your account at any time by contacting us or using the account closure feature in your dashboard. No refunds will be provided for early termination.

11.2 Termination by Us

We may terminate or suspend your access immediately, without prior notice or refund, if you breach these Terms or for any other reason at our sole discretion.

11.3 Effect of Termination

Upon termination, your right to use the Service will cease immediately. We will provide you with a reasonable opportunity to export your data before permanent deletion.

12. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the United States and the state where BishopTech.dev is incorporated, without regard to conflict of law principles.

Any disputes arising under these Terms shall be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by email or through the Service. Your continued use of the Service after such notice constitutes acceptance of the new Terms.

14. Contact Information